The Avaya Aura® Communications Applications Implement Certified Exam (71301X) is a requirement to earn the Avaya Aura® Communications Applications Implement (ACIS-7130) credential.
Add/Setup/Configure Virtual Voicemail – DIDs with no Phone (Voicemail Only)
Voicemail Password Reset
72401V – Supporting Avaya Workplace Clients R3 with Avaya Meetings Server R9 Training Course
This 5-day Virtual Instructor-Led course is designed for individuals responsible for supporting Avaya Workplace Clients and Avaya Meetings Server.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key Learning Objectives:
Summarize the Avaya Meetings Server Solution architecture.
Analyze Call Flows for the Avaya Meetings Server and Workplace Clients.
View alarms and events for the Avaya Aura® Device Services, the Avaya Aura® Presence Services, the Meetings Server Management and Meeting Media Server, the Avaya Aura® Web Gateway and the AAMS.
Collect, retrieve and analyze log files for the Avaya Aura® Device Services, the Avaya Aura® Presence Services, the Meetings Server Management and Meetings Media Server, the Avaya Aura® Web Gateway, and the AAMS.
Perform real-time traces on the Avaya Communication Manager, the Avaya Session Manager, the Avaya Session Border Controller for Enterprise, the Avaya Aura® Media Server.
Troubleshoot the AADS, the Avaya Presence Services, the Avaya Meetings Server solution, the AAWG and AAMS, and the Avaya Workplace Clients.
71401X – Avaya Meetings Server Implement Certification Exam
The Avaya Meetings Server Implement credential (ACIS – 7141) validates that the candidate has achieved an enhanced level of proficiency focused on installing, configuring, and troubleshooting a specified Avaya product or product family.
Exam topics include:
Avaya Workplace Clients/AADS overview and deployment.
IM/MM via the Avaya Aura® Presence Services overview and deployment.
Avaya Meetings Server solution overview, deployment, integration and features administration.
WebRTC calling and AAWG/AAMS as WebRTC Media Gateway deployment and integration.
ASBCE configuration for secure public access.
Avaya Meeting Streaming & Recording deployment and integration.
71401V – Integrating Avaya Workplace Clients R3 with Avaya Meetings Server R9 Training Course
This 5-day Virtual Instructor-Led course is designed for individuals responsible for integrating Avaya Workplace Clients with Avaya Meetings Server.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key Learning Objectives:
Set up the Avaya Aura® Device Services for the operation and auto-configuration of the Avaya Workplace Clients.
Enable the Avaya Aura® Presence Services for IM/Multimedia Messaging on the Avaya Workplace Clients.
Configure and integrate the Avaya Meetings Server solution with the Avaya Aura® Core.
Integrate the Avaya Aura® Web Gateway and the Avaya Aura® Media Server with the Avaya Aura® Core for WebRTC calling.
Set up the Avaya Meetings Streaming and Recording component.
20660T – Administering the Avaya Session Border Controller for Enterprise R8 Online Test
Administering the Avaya Session Border Controller R8 Online Test (20660T) tests candidate’s technical knowledge of administering the Avaya Session Border Controller for Enterprise, and is associated with the 2066W – Administering the Avaya Session Border Controller for Enterprise training course.
This is an online test with 60 questions.
Test Objectives:
Describe the basic theory of the Avaya Session Border Controller for Enterprise.
Explain EMS and administrator logins.
Deploy the SIP Trunking,
Administer and implement the Remote Worker,
Create snapshots, make backups and restores,
Describe the reporting features,
View incidents, system logs, and audit logs,
View and analyze alarms,
Describe and configure the security features,
Update and upgrade the Avaya Session Border Controller for Enterprise.
20660W – Administering the Avaya Session Border Controller for Enterprise Training Course
This 6-hour self-paced course is designed for individuals responsible for administering the Avaya Session Border Controller for Enterprise R8.1.
Key Learning Objectives:
Describe the basic theory of the Avaya Session Border Controller for Enterprise.
Explain EMS and Administrator Logins.
Summarize steps for deploying the SIP Trunking.
Administer and implement the Remote Worker.
Create snapshots, make backups and restores.
Describe the options for the severity of reports that can be displayed.
View Incidents, system logs, and audit logs.
View and analyze alarms.
Explore the Security features available and how to configure them.
The Avaya Aura® Communication Applications Support Exam (72300X) is a requirement to earn the Avaya Aura® Communication Applications Support (ACSS – 7230) credential.
This exam has 66 questions.
The exam covers the following knowledge areas:
Avaya Presence Services Snap-in on the Avaya Breeze™ Platform support and troubleshooting.
Avaya Session Border Controller for Enterprise (ASBCE) support and troubleshooting.
Avaya Aura® Messaging support and troubleshooting.
Avaya Web-RTC Snap-in on the Avaya Breeze™ Platform support and troubleshooting.
Application Enablement Services (AES) support and troubleshooting.
72300V – Supporting Avaya Aura® Communications Applications Training Course
This 5-day Virtual Instructor-Led course is designed for individuals responsible for the day-to-day troubleshooting and support for Avaya Aura® Communications Applications.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key Learning Objectives:
Reviewing the capabilities of the Avaya Aura® Core products.
Identifying common issues and symptoms associated with the Avaya Aura® Communication Applications.
Performing a walk-through of additional case scenarios of a single issue and diagram the call flow.
Using the troubleshooting methodology and applicable tools to analyze, interpret, and resolve issues for the Avaya Aura® Communication Application products.
The Avaya Aura® Communication Applications Integration Exam (71300X) is a requirement to earn the Avaya Aura® Communication Applications Implement (ACIS – 7130) credential.
This exam has 70 questions.
The exam covers the following knowledge areas:
Avaya Presence Services Snap-in on the Avaya Breeze™ Platform functionality and implementation.
Avaya Session Border Controller for Enterprise (ASBCE) functionality and implementation.
Avaya Aura® Messaging functionality and implementation.
Avaya Web-RTC Snap-in on Breeze™ Platform functionality and implementation.
Application Enablement Services (AES) functionality and implementation.
71300V – Integrating Avaya Aura® Communications Applications Training Course
This 5-day Virtual Instructor-Led course is designed for individuals responsible for integrating the Avaya Aura® Communications Applications.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key Learning Objectives:
Describing the function of the Communications Applications products.
Integrating the Avaya Aura® Session Border Controller for Enterprise (ASBCE) with the Aura® Core.
Configuring the Avaya Aura® SBCE for SIP Trunking and Remote Worker.
Integrating the Avaya Breeze® with the Aura® Core.
Integrating and configuring the Avaya Presence Services and the WebRTC Snap-ins on the Avaya Breeze®.
Integrating and configuring the Avaya Aura® Messaging (AAM) with the Aura® Core.
Performing the integration and the configuration of the Avaya Application Enablement Services (AES).
Reviewing the maintenance and monitoring tools for the Avaya Communications Applications products.
The Supporting Avaya Equinox™ and Avaya Aura® Collaboration Applications R8.1 Certification Exam (72400X) is a requirement to earn the Avaya Equinox™ and Avaya Aura® Collaboration Applications Support (ACSS – 7240) credential which validates that the candidate has achieved an enhanced level of proficiency focused on maintaining and troubleshooting a specified Avaya product or product family.
This exam has 68 questions.
Exam topics include:
Analysing call flows for the Avaya Equinox® clients in the Avaya Equinox® Team Engagement deployment.
Verifying the configuration of each Avaya Equinox® Solution component, including the Avaya Aura® Device Services (AADS), the Avaya Presence Services, the Avaya Equinox® Management Server, the Avaya Equinox® Media Server, the Avaya Aura® Web Gateway (AAWG), the Avaya Aura® Media Server (AAMS)/WebRTC Gateway.
Understanding and using the alarm logs, the event logs, the debugging logs, and the real-time tracing tools.
Performing a health-check of the Avaya Equinox® Solution (Team Engagement) components, and identifying the available tools to help diagnose the Avaya Equinox® Solution components and the Avaya Equinox® clients breakdowns.
Fixing a range of the Avaya Equinox® Solution-related faults.
72400V – Supporting Avaya Equinox™ and Avaya Aura® Collaboration Applications R8.1 Training Course
This five-day Virtual Instructor-Led offer is designed for individuals responsible for supporting and maintaining the Avaya Equinox® Conferencing Solution.
This course provides theoretical knowledge and hands-on experience on supporting and troubleshooting the Avaya Equinox® Clients for Windows, the Avaya Aura® Device Services (AADS), the IM/Multimedia Messaging capability of the Avaya Presence Services snap-in deployed on the Avaya Breeze® platform, the Avaya Equinox® Management, the Avaya Equinox® Media Servers, the Avaya Aura® Web Gateway (AAWG), the Avaya Aura® Media Server (AAMS), and secure public access to the Avaya Equinox® Solution using the Avaya Session Border Controller for Enterprise (ASBCE).
Delivered in a virtual classroom environment with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key Learning Objectives:
Analyse call flows for the Avaya Equinox® clients in the Avaya Equinox® Team Engagement deployment.
Verify the configuration of each Avaya Equinox® Solution component, including the Avaya Aura® Device Services (AADS), the Avaya Presence Services, the Avaya Equinox® Management Server, the Avaya Equinox® Media Server, the Avaya Aura® Web Gateway (AAWG), the Avaya Aura® Media Server (AAMS)/WebRTC Gateway.
Understand and use the alarm logs, the event logs, the debugging logs, and the real-time tracing tools.
Perform a health-check of the Avaya Equinox® Solution (Team Engagement) components, and identify available tools to help diagnose the Avaya Equinox® Solution components and the Avaya Equinox® clients breakdowns.
Fix a range of the Avaya Equinox® Solution-related faults.
Integrating Avaya Equinox™ and Avaya Aura® Collaboration Applications R8.1 Certification Exam (72400X) is a requirement to earn the Avaya Equinox™ and Avaya Aura® Collaboration Applications Implement (ACIS – 7140) credential which validates that the candidate has achieved an enhanced level of proficiency focused on installing and configuring a specified Avaya product or product family.
Exam topics include:
Describing the benefits and the functionality of Avaya Equinox® Clients.
Describing the benefits of using Avaya Aura® Device Services (AADS) and the LDAP integration for the automatic configuration of the Avaya Equinox® Clients.
Describing the benefits of using secure TLS signaling for the Avaya Equinox® clients.
Deploying the Avaya Aura® Device Services (AADS), including enabling the OpenLDAP service and administering the Dynamic Configuration feature.
Deploying the Avaya Equinox® Client for Windows, and using the AADS Dynamic Configuration feature for the Avaya Equinox® Clients’ auto-configuration.
Describing the benefits and the functionality of the IM/Multimedia Messaging on the Avaya Presence Services.
Enabling the IM/Multimedia Messaging on the Avaya Presence Services deployed on Avaya Breeze® platform, and test the IM/Multimedia Messaging using the Avaya Equinox® Clients for Windows.
Describing the benefits and the functionality of the Avaya Equinox® Conferencing (Team Engagement).
Describing the Avaya Equinox® Conferencing (TE) integration with the Avaya Aura® Core.
Deploying the Avaya Equinox® Management Server and the Avaya Equinox® Media Servers to support the audio/video/web conferencing functionality.
Integrating the Avaya Equinox® Conferencing (TE) with the Avaya Aura® Core components.
Configuring and testing the Avaya Equinox® Conferencing (TE) features, including setting up users, virtual rooms, content sharing, content slider, meeting moderation, meeting scheduling, and Ad-Hoc Conferencing.
Describing the Avaya Equinox® support for WebRTC audio/video calling using the Avaya Aura® Web Gateway (AAWG) and a dedicated Avaya Aura® Media Server (AAMS).
Describing the use of the Avaya WebRTC Gateway to improve the WebRTC audio/video quality for browser-based calls.
Deploying the Avaya Aura® Web Gateway (AAWG) with a dedicated Avaya Aura® Media Server (AAMS).
Describing the functionality, and enabling the secure public access to the Avaya Equinox® solution using the Avaya Session Border Controller for Enterprise (ASBCE).
Describing the benefits and the deployment of the Avaya Equinox® Streaming and Recording Server (AESR).
71400V – Integrating Avaya Equinox™ and Avaya Aura® Collaboration Applications R8.1 Training Course
This five-day Virtual Instructor-Led offer is designed for individuals responsible for implementing the Avaya Equinox® Conferencing Solution.
This course provides theoretical knowledge and hands-on experience on implementing the Avaya Equinox® Client for Windows, Avaya Aura® Device Services (AADS), enabling IM/Multimedia Messaging capability of Avaya Presence Services snap-in deployed on the Avaya Breeze® platform, deploying Avaya Equinox® Management, Avaya Equinox® Media Servers, Avaya Aura® Web Gateway (AAWG), and Avaya Aura® Media Server (AAMS).
This course provides theoretical knowledge and the hand-on experience on setting up secure public access to the Avaya Equinox® Solution using the Avaya Session Border Controller for Enterprise (ASBCE).
Additionally, this course provides theoretical knowledge and the demonstration of the Avaya Equinox® Streaming and Recording Server (AESR) implementation.
Delivered in a virtual classroom environment with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key Learning Objectives:
Describe the benefits and the functionality of the Avaya Equinox® Clients.
Describe the benefits of using the Avaya Aura® Device Services (AADS) and the LDAP integration for the automatic configuration of the Avaya Equinox® Clients.
Describe the benefits of using secure TLS signaling for the Avaya Equinox® clients.
Deploy the Avaya Aura® Device Services (AADS), including enabling the OpenLDAP service and administering the Dynamic Configuration feature.
Deploy the Avaya Equinox® Client for Windows, and use the AADS Dynamic Configuration feature for the Avaya Equinox® Clients’ auto-configuration.
Describe the benefits and the functionality of the IM/Multimedia Messaging on the Avaya Presence Services.
Enable the IM/Multimedia Messaging on the Avaya Presence Services deployed on the Avaya Breeze® platform, and test the IM/Multimedia Messaging using the Avaya Equinox® Clients for Windows.
Describe the benefits and the functionality of the Avaya Equinox® Conferencing (Team Engagement).
Describe the Avaya Equinox® Conferencing (TE) integration with the Avaya Aura® Core.
Deploy the Avaya Equinox® Management Server and the Avaya Equinox® Media Servers to support audio/video/web conferencing functionality.
Integrate the Avaya Equinox® Conferencing (TE) with the Avaya Aura® Core components.
Configure and test the Avaya Equinox® Conferencing (TE) features, including setting up users, virtual rooms, content sharing, content slider, meeting moderation, meeting scheduling, and Ad-Hoc Conferencing.
Describe the Avaya Equinox® support for WebRTC audio/video calling using the Avaya Aura® Web Gateway (AAWG) and a dedicated Avaya Aura® Media Server (AAMS).
Describe deployment of the Avaya WebRTC Gateway to improve the the WebRTC audio/video quality for the browser-based calls.
Deploy the Avaya Aura® Web Gateway (AAWG) with a dedicated Avaya Aura® Media Server (AAMS).
Test WebRTC audio/video calling using the Avaya Equinox® Meetings for Web and the Avaya Equinox® for Web Client.
Describe the functionality, and enable secure public access to the Avaya Equinox® Solution using the Avaya Session Border Controller for Enterprise (ASBCE).
Describe the benefits and the deployment of the Avaya Equinox® Streaming and Recording Server (AESR).
7150T – Integrating and Supporting Avaya Equinox™ Conferencing Over the Top Online Test
This online test has 45 questions.
The test covers the following knowledge areas and learning objectives:
Describe the architecture, components and reference configurations of Avaya Equinox™ Conferencing – Over the Top, and identify new features in R9.1.
Identify required components for deploying Avaya Equinox™ Conferencing – Over the Top including hardware, software, licensing and certificates.
Describe features provided by Avaya Equinox™ Conferencing – Over the Top, including setting up conferencing devices, users and virtual rooms, managing meetings, scheduling meetings, streaming and recording.
Deploy the Avaya Equinox™ Conferencing – Over the Top including setting up Management Server, Management Nodes, and Media Servers; installing licenses; setting up secure transport links (TLS) between components.
Perform post-deployment administrative tasks including setting up meeting types, users and virtual rooms.
Perform the necessary deployment and administrative tasks to allow establishing conference calls using the Avaya Equinox Meetings for Web via Portal access and the Avaya Equinox™ client.
Perform the necessary deployment and administrative tasks to enable the functionality of the Avaya Equinox™ Conferencing – Over the Top including managing meetings, scheduling meetings and setting up ad-hoc meetings.
Describe and be able to use the maintenance tools and techniques available on the Avaya Equinox™ Conferencing – Over the Top including backup and restore, tracking system usage with reports, and upgrades/migrations.
Describe troubleshooting tools and techniques available on the Avaya Equinox™ Conferencing – Over the Top including events, alarms and logs. Create Customer Service Package.
Perform fault finding on the Avaya Equinox™ Conferencing – Over the Top, using available tools.
7150V – Integrating and Supporting Avaya Equinox™ Conferencing Over the Top Training Course
This Virtual Instructor Led (vILT) offer is designed for individuals responsible for the implementation and support of the Avaya Equinox™ Conferencing Over the Top solution. This offer provides general understanding of the purpose of the Avaya Equinox™ Conferencing Over the Top solution, and features it provides to the Enterprise Communications environment.
This offer enables students to obtain practical experience of the Avaya Equinox™ Conferencing Over the Top solution deployment, integration and feature implementation through lab exercises. Additionally, this offer introduces troubleshooting and daily maintenance tools and techniques, available for the Avaya Equinox™ Conferencing Over the Top solution, and provides practical experience through lab exercises.
Delivered in a virtual classroom environment with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key objectives of this offer include the ability to:
Describe the architecture, components and reference configurations of Avaya Equinox™ Conferencing – Over the Top, and identify new features in R9.1.
Identify required components for deploying Avaya Equinox™ Conferencing – Over the Top including hardware, software, licensing and certificates.
Describe features provided by Avaya Equinox™ Conferencing – Over the Top, including setting up conferencing devices, users and virtual rooms, managing meetings, scheduling meetings, streaming and recording.
Deploy the Avaya Equinox™ Conferencing – Over the Top including setting up Management Server, Management Nodes, and Media Servers; installing licenses; setting up secure transport links (TLS) between components.
Perform post-deployment administrative tasks including setting up meeting types, users and virtual rooms.
Perform the necessary deployment and administrative tasks to allow establishing conference calls using the Avaya Equinox Meetings for Web via Portal access and the Avaya Equinox™ client.
Perform the necessary deployment and administrative tasks to enable the functionality of the Avaya Equinox™ Conferencing – Over the Top including managing meetings, scheduling meetings and setting up ad-hoc meetings.
Describe and be able to use the maintenance tools and techniques available on the Avaya Equinox™ Conferencing – Over the Top including backup and restore, tracking system usage with reports, and upgrades/migrations.
Describe troubleshooting tools and techniques available on the Avaya Equinox™ Conferencing – Over the Top including events, alarms and logs. Create Customer Service Package.
Perform fault finding on the Avaya Equinox™ Conferencing – Over the Top, using available tools.
2080T – Implementing and Supporting Avaya Session Border Controller – Platform Independent Online Test
This online test has 45 questions.
The test covers the following knowledge areas and learning objectives:
Describe the purpose of the ASBCE and it’s place within the Enterprise Communications environment.
Identify required components for integrating the ASBCE with non-Avaya Communications Platforms, including certificates and licensing.
Deploy the ASBCE High Availability and integrate it with a non-Avaya Communications Platform (Asterisk).
Describe features provided by the ASBCE to the Enterprise Communications environment.
Perform implementation of the ASBCE features, including SIP Trunking, Transcoding and Transrating.
Describe troubleshooting techniques and tools available on the ASBCE.
Perform fault finding on the ASBCE using available tools.
Describe maintenance techniques and tools available on the ASBCE.
Perform maintenance tasks, including creating an administrator login, creating backups and generating and accessing reports.
2080V – Implementing and Supporting Avaya Session Border Controller – Platform Independent Training Course
This Virtual Instructor Led (vILT) offer is designed for individuals responsible for the implementation and support of the Avaya Session Border Controller for Enterprise and integration of it with non-Avaya Communications Platforms. This offer provides general understanding of the purpose of the Avaya Session Border Controller for Enterprise, and features it provides to the Enterprise Communications environment, including SIP Trunking and Mobile Workers.
This offer enables students to obtain practical experience of the ASBCE deployment, integration and feature implementation through lab exercises. Additionally, this offer introduces troubleshooting and daily maintenance tools and techniques, available for the Avaya Session Border Controller for Enterprise, and provides practical experience through lab exercises.
Delivered in a virtual classroom environment with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
Key objectives of this offer include the ability to:
Describe the purpose of the ASBCE and it’s place within the Enterprise Communications environment.
Identify required components for integrating the ASBCE with non-Avaya Communications Platforms, including certificates and licensing.
Deploy the ASBCE High Availability and integrate it with a non-Avaya Communications Platform (Asterisk).
Describe features provided by the ASBCE to the Enterprise Communications environment.
Perform implementation of the ASBCE features, including SIP Trunking, Transcoding and Transrating.
Describe troubleshooting techniques and tools available on the ASBCE.
Perform fault finding on the ASBCE using available tools.
Describe maintenance techniques and tools available on the ASBCE.
Perform maintenance tasks, including creating an administrator login, creating backups and generating and accessing reports.
2060W – What is New for Avaya Session Border Controller for Enterprise Release 7.2 Training Course
This web based training offer is designed for individuals responsible for implementing and supporting the Avaya Session Border Controller for Enterprise.
This course gives learners a brief review of the ASBCE and an overview of the new features introduced in Release 7.2.
Key Objectives for this offer include the ability to:
List the enhancements provided by the Avaya SBCE for Release 7.2
Understand and describe IPv6 Support for Remote Workers.
Understand and describe CDR Reporting and Statistics.
Understand and describe Dynamic Licensing.
Understand and describe Media Transrating and External AMS.
Understand and describe HTTP(s) Media Tunneling for the Avaya Equinox™ solution.
Understand and describe Configurable Snapshot
Understand and describe KVM (Kernel-Based Virtual Machine) Support.